My name is Cindy Ribton, I am a Business Travel Counsellor based in Velddrif, but I have clients based in many parts of Cape Town and I am not limited to servicing only certain areas. It is not a problem to meet in central Cape Town if required or another areas on the West Coast and around Cape Town.
I have been in the travel industry for 26 years and I have always dealt with both Leisure and Corporate Travel. All my years in travel so far have been in a ticketing office which has allowed me to gain an enormous amount of knowledge when it comes to fares and assisting with ticket changes.
I am qualified to work on the Galileo GDS system. I have airline fares certificates and I also have my Standard and Advanced IATA UFTAA certificates which I achieved via IATA in Geneva.
Over the years I have learnt to deal with assisting clients in all travel situations and I understand how important problem solving at short notice is to clients who are travelling or who need assistance to book a last minute trip.
I joined Travel Counsellors as I was given the opportunity to run my own travel business and the support and back up given by my Head Office at Travel Counsellors is phenomenal. Travel Counsellors operates in 7 countries around the world. They provide me with award winning technology; I have access to a dynamic packaging system called Phenix (exclusive to Travel Counsellors) which allows me to find great deals (both local and abroad) within minutes. I also have access to a fantastic intranet system which includes a bespoke customer relationship management system.
My head office takes care of my back office which gives me extra time to focus 100% on my clients. Travel Counsellors provides me with tools to keep in contact with over 1200 colleagues across the world that can help and assist me with a recommendation of great hotels or they can help me to solve a ‘local’ problem if needed. This valuable information I can pass onto you.
I look forward to hearing from you and assisting you with your business and leisure travel arrangements in the future.